Order & Shipping
We ship free of charge worldwide.
If you can fill in the address when you place an order, we can ship it.When filling in the order address, if your country is not listed in the options, it means that the product is prohibited from import by your country. For orders that cannot be shipped, we will refund 💵 within 24 hours.
Yes, all our packages will be delivered discreetly. No product information will be disclosed, and the goods will be sent via DHL/UPS and use ordinary brown packaging boxes.
We process at least hundreds of orders every day. We usually ship within a week. If you do not receive a shipping notification (Email:support@lurevibe.com) within a week after purchase, please contact our professional customer service team in time:
Please rest assured that we will process it immediately after receiving the message.
International orders are normally delivered in 8-12 working days, and some remote areas require 15 days (via USPS/FedEx).
Online orders are typically shipped within one week of order receipt. Most orders are delivered within 15 days of dispatch; please note that delivery times may vary by region.
A tracking number will be emailed once your order ships.
You can check the status of your order at any time by logging into your Lurevibe account
We can ship to any place that can be reached by global air transport. In order to save customers' expenses, we adopt the global free shipping model and ship from the Chinese warehouse.
We have more than 10 payment methods, which is better than other peer websites. If you encounter an abnormality or failure during payment, please contact online customer service or Email:support@lurevibe.com in time, and we will solve it for you as soon as we see it;
We accept:
- PayPal
- Credit/Debit Cards (Visa, Mastercard, etc. )
- Klarna
- Apple Pay
- Google Pay
- Afterpay
- Oceanpayment
Absolutely! We use:
- SSL encryption for all transactions.
- PCI-DSS compliance for card payments.
- Tokenization (Apple/Google Pay) for added security.
Returns & Replacement
Yes, but only if the package is unopened. Adult products focus on health and privacy issues. Sorry, we cannot sell it again once the package is opened. If you need to return the product, please contact customer service within 60 days after receiving the product.
- Check to see if it is charged.
- Contact us(support@lurevibe.com) within 30 days to verify that it is a manufacturing defect and we will replace it for free.
- After 180 days, we will provide warranty repair service.
Yes! We guarantee against manufacturing defects for 180 day. Please send an email (with a video of the damage) support@lurevibe.com with your order number.Once we confirm that there is indeed a production error, we will resend you a new product as soon as possible.
Product & Usage
Absolutely.All Lurevibe toys are made frommedical-grade silicone, ABS plastic, or non-toxic TPE. We never use phthalates or porous materials.
- Silicone/ABS toys: Wash with warm water + mild soap or toy cleaner.
- TPE toys: Use toy cleaner (avoid boiling).
- Tip: Store in a dry place after cleaning.
Most areIPX6/IPX7 waterproof(check product descriptions). Submersible toys can be used in showers/baths.
Noise levels vary:
- <45dB (whisper-quiet, e.g., Rose Toy).
- <60dB (low hum, e.g., thrusting machines).
Bulk/Wholesale
Yes! Email support@lurevibe.com for bulk pricing (min. order: 30 units).
Apply for our Profit from our experienceEarn up to 10% commission for every successful referral here. Unauthorized reselling is prohibited.